Email Queue

The Email Queue manages all outgoing system emails by sending them in controlled batches. This helps prevent your website from being flagged or blacklisted by email providers, ensuring reliable delivery of notifications. It can be found under the Tools menu.

Access Permissions

Only users with the Administrator role can access the Email Queue.

Administrators can:

• View all emails scheduled to be sent
• Monitor pending notifications
• Manually trigger queued emails if needed

This restriction helps maintain system integrity and prevents unauthorized changes to email delivery flow.

How the Email Queue Works

Emails are automatically grouped and processed in hourly batches.

• This reduces server load and minimizes the risk of sending too many messages at once.
• Common email types include:
• Reviewer assignment notifications
• Applicant status updates
• Reference request emails
• System alerts and reminders

Override (Send Now) Option

Administrators have access to an Override button that allows immediate sending of all emails currently in the queue.

This is useful when:

• You need time-sensitive notifications delivered right away
• Urgent updates should reach reviewers or applicants without delay
• Email delivery needs to be confirmed quickly for troubleshooting

Use this option sparingly, as bypassing the batching system increases the risk of rate limits or spam filtering.