Dashboard

Overview

The Kraken Careers Dashboard gives your hiring team a central view of current recruitment activity, including job postings, candidate queues, applications requiring attention, upcoming job expiry dates, setup alerts, candidate fit results, and reviewer workloads.

Use the Dashboard to quickly identify what needs attention without opening each Careers section individually.

Go to:

Careers → Dashboard

The information and actions available on the Dashboard depend on the user’s Kraken Careers role.

Dashboard Widgets

The Dashboard includes:

Release Notification
Published Job Postings
Candidate Queue Summary
Action Required
Jobs Expiring Soon
Setup / Health Alerts
Candidates
Reviewer Workload

Usage

Release Notification

The Release Notification widget displays information about a Kraken Careers release.

It can include:

Release version
Release title
Short description of the release
Learn More link to the complete release announcement

The Learn More link opens the release article in a new browser tab.

Careers Editors can see the Release Notification, but the external Learn More button is not displayed for that role.

Published Job Postings

The Published Job Postings widget provides a summary of published jobs and their current candidate activity.

Jobs are listed alphabetically by title.

Each job row can display:

Job ID
Job title
Job Location
Candidate Stage counts
Current Dashboard status
Edit button, when permitted

Select a job row to expand it and view its Candidate Stage shortcuts.

Job Locations

The location displayed in the Published Job Postings widget comes from the Job Locations assigned to the job.

When several locations are assigned, the cities are displayed together.

If no Job Location is available, the widget displays:

No location

Candidate Stage Counts

Each job row shows counts for the Candidate Stages configured to appear in the Jobs Dashboard columns.

These commonly include:

Action Needed
Needs Review
Interview Scheduled

Expand the job row to see the complete Candidate Stage labels and counts.

Users with candidate access can select a Candidate Stage shortcut to open the Candidates list filtered by:

The selected job
The selected Candidate Stage

Careers Editors can see the Candidate Stage counts, but the stage controls are displayed as non-clickable information.

Job Dashboard Status

The status shown on the Dashboard is calculated from the job’s publication status, Careers status, closing date, and expiry date.

Open

A published job is shown as Open when it is not closed and is not expiring within the next seven days.

Closed

A published job is shown as Closed when:

Its Careers job status is Closed, or
Its closing date has passed

Expiring Soon

A published job is shown as Expiring Soon when its expiry date falls within the next seven days.

An already closed job remains classified as Closed, even when it also has an upcoming expiry date.

Note: The Dashboard status is a quick operational indicator. Open the job to review its complete publication status, dates, and validation information.

Filter Published Jobs

The Published Job Postings widget includes controls for filtering the displayed jobs.

Status

Available status filters include:

All statuses
Open
Closed
Expiring Soon

Display

Choose the maximum number of jobs to display:

Select Apply after changing the filters.

Filtering happens directly within the Dashboard and does not change the jobs themselves.

If no jobs match the selected filters, the widget displays:

No job postings match the selected filters.

Edit a Job From the Dashboard

Users with permission to edit jobs can select Edit beside a job.

The Edit button is available to:

WordPress Administrators
Careers Admins
Careers Managers
Careers Editors

Careers Team users can view published job information but do not receive job-edit controls.

Candidate Queue Summary

The Candidate Queue Summary shows the number of active candidates in each Candidate Stage configured for the Dashboard.

Each stage displays:

Candidate Stage name
Current candidate count

Select a Candidate Stage to open the Candidates list filtered to that stage.

The available stages follow the Candidate Stage settings configured in Kraken Careers.

If no Candidate Stages are selected for the Dashboard, the widget displays:

No candidate stages are selected for the dashboard.

Use this widget to see where candidates are currently waiting and identify stages that may require immediate review.

Action Required

The Action Required widget identifies active candidates who may require follow-up.

A candidate can appear for one of two reasons:

Needs a Reviewer

No reviewer is currently assigned to the candidate.

No Activity for 7+ Days

A reviewer is assigned, but the candidate record has not been updated for at least seven days.

Candidates in terminal Candidate Stages, such as Hired or Rejected, are excluded.

The widget displays up to six candidates.

Candidates without a reviewer are shown first.

Stalled candidates follow, with the oldest activity shown first within that group.

Users with candidate access can select Review to open the candidate record.

If no candidates require attention, the widget displays:

No candidate actions require attention.

Clear a Needs Reviewer Action

To clear an action for a candidate who needs a reviewer:

Open the candidate.
Find Reviewer Tools.
Assign one or more reviewers.
Save the candidate.

Clear a No Activity for 7+ Days Action

For a candidate with no activity for seven or more days:

Open the candidate.
Review the application.
Review the current Candidate Stage.
Complete the required follow-up.
Update the Candidate Stage, reviewer assignment, notes, or other relevant candidate information.
Save the candidate.

Important: Inactivity is based on the candidate record’s last modification time. Saving a relevant update refreshes the candidate’s activity time.

Jobs Expiring Soon

The Jobs Expiring Soon widget shows published jobs with an expiry date during the next seven days.

Jobs are ordered by expiry date, with the soonest expiry shown first.

The widget displays up to six jobs.

Each row shows:

Job ID
Job title
Expiry date
Edit button, when permitted

If no jobs are expiring during the next seven days, the widget displays:

No jobs are expiring in the next 7 days.

Review an Expiring Job

Before a job expires:

Select Edit.
Confirm whether recruitment should remain open.
Review the job status.
Update the closing or expiry date if required.
Review the public job posting.
Save the job.

Important: Do not extend a job automatically without confirming that the position is still available.

Setup / Health Alerts

The Setup / Health Alerts widget identifies Kraken Careers configuration and data issues that may require attention.

Current alerts include:

Settings issues
Published jobs missing required dates
Active candidates without assigned reviewers

Select an alert to open the relevant Careers screen.

If no alerts are detected, the widget displays:

No setup or health alerts found.

Settings Issues

The Settings alert shows the number of validation issues currently recorded in Kraken Careers Settings.

Select the alert to open the Settings screen and review the affected fields.

Jobs Missing Dates

A published job is included in this alert when one or more of the following fields are empty:

Starting date
Closing date
Expiry date

Select the alert to open the Jobs list.

Review each affected job and complete the missing dates.

Important: These dates control job availability, status behaviour, and expiry handling.

Unassigned Candidates

The unassigned-candidates alert counts active candidates without a reviewer.

Candidates in terminal Candidate Stages are excluded.

Select the alert to open the Candidates list filtered to show unassigned candidates.

Candidates

The Candidates widget combines two candidate views:

Recent
Best Fits

Select the appropriate tab to switch between the views.

Recent Candidates

The Recent tab shows the five newest active candidate applications.

Each candidate row can display:

Screening fit label
Screening score
Candidate name
Job applied for
Current Candidate Stage
View button, when permitted

Candidates without a valid screening score display:

N/A

Select View to open the candidate record when your role permits candidate access.

If no recent candidates are available, the widget displays:

No recent candidates found.

Best Fits

The Best Fits tab highlights active candidates whose screening results are currently labelled:

Strong Fit
Good Fit

Candidates in terminal Candidate Stages, such as Hired or Rejected, are excluded.

The widget displays up to five candidates.

Strong Fit candidates appear before Good Fit candidates.

Within each fit level, newer applications appear first.

Each row includes:

Fit label
Percentage score
Candidate name
Job applied for
Current Candidate Stage
View button, when permitted

If no candidates currently have a Strong Fit or Good Fit result, the widget displays:

No strong or good fit candidates found.

How Best Fits Are Determined

Best Fits depend on the Score-Based Screening and Fit Ranges configured in the Screening Questions set assigned to the job.

For a candidate to appear:

The job must have a Screening Questions set.
Supported questions must have scoring enabled.
The candidate must submit scored answers.
The calculated percentage must fall within a Strong Fit or Good Fit range.
The candidate must remain in an active, non-terminal Candidate Stage.

Important: Best Fits can help prioritize candidate review, but they should not replace a complete and fair assessment of the application.

For information about scoring and Fit Ranges, see Screening Questions.

Reviewer Workload

The Reviewer Workload widget shows how many active, non-terminal candidates are assigned to each reviewer.

The widget displays up to five reviewers, ordered from the highest assigned-candidate count to the lowest.

Each row shows:

Reviewer name
Number of assigned candidates

If a candidate is assigned to several reviewers, that candidate is counted for each reviewer.

Candidates in terminal Candidate Stages are excluded.

If no reviewer assignments exist, the widget displays:

No reviewer assignments found.

Use this widget to identify significant differences in reviewer assignments.

Note: Candidate complexity and shared reviews should also be considered before reassigning work. Candidate counts alone do not necessarily represent the amount of work assigned to a reviewer.

For more detailed reviewer measurements, including inactive candidates and first-review times, go to:

Careers → Reporting

Editing and Management

Filter Dashboard Information

Individual widgets provide their own filters and controls where applicable.

Filtering Dashboard information does not modify the underlying jobs or candidates.

Rearrange Dashboard Widgets

Dashboard widgets can be reordered for each user.

To rearrange the Dashboard:

Go to Careers → Dashboard.
Place the pointer over a widget heading.
Click and hold the heading.
Drag the widget to the preferred position.
Release the widget.

The layout is saved automatically for the current WordPress user.

Changing your Dashboard order does not affect other users.

Note: The Release Notification remains pinned at the beginning of the Dashboard. The Candidates widget remains pinned at the end.

Collapse Dashboard Widgets

Widgets can be collapsed to reduce the amount of information displayed.

To collapse or expand a widget:

Find the control in the widget heading.
Select it to collapse the widget.
Select it again to expand the widget.

Collapsed and expanded states are saved automatically for the current user.

Dashboard Access by Role

Dashboard widgets and available actions vary according to the user’s role.

WordPress Administrator

WordPress Administrators receive full Dashboard access, including:

Release Notification
Published Job Postings
Candidate Queue Summary
Action Required
Jobs Expiring Soon
Setup / Health Alerts
Candidates
Reviewer Workload

Administrators can use all available Dashboard links and actions permitted by WordPress and the candidate’s access settings.

Important: Candidate reviewer restrictions still apply to restricted candidate records. Administrator status alone does not bypass Only Viewable by Assigned Reviewers.

Careers Admin

Careers Admins receive the full Dashboard and its available job and candidate actions.

Careers Manager

Careers Managers receive the full Dashboard and its available job and candidate actions.

Careers Editor

Careers Editors can see:

Release Notification
Published Job Postings
Jobs Expiring Soon

Careers Editors can use job Edit buttons where available.

They cannot use:

Candidate Stage shortcuts
Candidate action buttons
Candidate widgets that require candidate access

The external Release Notification Learn More button is also hidden.

Careers Team

Careers Team users can see:

Release Notification
Published Job Postings
Candidate Queue Summary
Action Required
Candidates

Careers Team users can use candidate-related links where permitted.

Job Edit buttons are not displayed.

Other Users

Users outside the supported Kraken Careers roles cannot open the Careers Dashboard.

For complete role information, see Setting Up Users.

Important Behaviour

Important: Dashboard information is a summary of the underlying Kraken Careers records. Use the relevant Jobs, Candidates, Talent Pool, Screening Questions, or Reporting screens when detailed information is required.

Important: The status displayed for a job on the Dashboard is an operational status calculated from the job’s publication status, Careers status, closing date, and expiry date. Open the job to review its complete status and validation information.

Important: Candidate inactivity in Action Required is based on the candidate record’s last modification time. Saving a relevant candidate update refreshes that activity time.

Important: Candidate Stage counts, Best Fits, Action Required results, and Reviewer Workload depend on the current candidate data and configuration. Keep Candidate Stages and reviewer assignments accurate.

Note: Dashboard filters, widget order, and collapsed states do not change the underlying jobs or candidates.

Recommended Daily Dashboard Review

A practical daily Dashboard review can follow this order:

Review Action Required.
Assign reviewers to unassigned candidates.
Follow up on candidates with no activity for seven or more days.
Review the Candidate Queue Summary.
Check Best Fits for strong new applications.
Review Recent Candidates.
Check Jobs Expiring Soon.
Review Setup / Health Alerts.
Compare assignments in Reviewer Workload.
Open Published Job Postings that require closer review.

The Dashboard is intended to identify work requiring attention.

Use the dedicated Careers sections when you need to complete or investigate that work.

Troubleshooting

A Job Is Missing From Published Job Postings

Confirm that the job is published and review its current Careers status.

Open the job under:

Careers → Jobs

Check its publication status, starting date, closing date, expiry date, and validation information.

Also check the filters currently applied to the Published Job Postings widget.

A Job Shows Closed Unexpectedly

A published job is shown as Closed when:

Its Careers job status is Closed, or
Its closing date has passed

Open the job and review both its status and dates.

A Job Shows Expiring Soon

A published job is classified as Expiring Soon when its expiry date falls within the next seven days.

If the job should remain available longer, confirm that recruitment is still open before changing the expiry date.

A Candidate Appears Under Action Required

The candidate either:

Has no assigned reviewer, or
Has an assigned reviewer but no candidate-record activity for at least seven days

Open the candidate to review the reason and complete the appropriate follow-up.

A Candidate Does Not Appear Under Best Fits

Confirm that:

The job has a Screening Questions set assigned.
Supported questions have scoring enabled.
The candidate submitted scored answers.
The candidate has a valid screening percentage.
The percentage falls within a Strong Fit or Good Fit range.
The candidate remains in an active, non-terminal Candidate Stage.

See Screening Questions for scoring and Fit Range configuration.

Candidate Stage Counts Are Missing

The Candidate Queue Summary and job-stage counts use the Candidate Stages configured for Dashboard display.

Review the Candidate Stage configuration if expected stages are missing.

A User Cannot Select a Candidate Stage Shortcut

The user’s role may not include candidate access.

Careers Editors can see Candidate Stage counts but cannot use the stage shortcuts.

See Setting Up Users for role permissions.

A User Cannot Edit a Job From the Dashboard

Job Edit controls are available to:

WordPress Administrators
Careers Admins
Careers Managers
Careers Editors

Careers Team users can view published job information but cannot edit jobs.

Reviewer Workload Looks Higher Than Expected

A candidate assigned to several reviewers is counted once for each assigned reviewer.

The widget also represents candidate counts rather than the complexity or amount of work associated with each candidate.

Use Careers → Reporting for more detailed reviewer measurements.

Dashboard Layout Is Different for Another User

Widget order and collapsed states are saved per WordPress user.

Changing your Dashboard layout does not change another user’s layout.

Role permissions can also cause different users to see different widgets and actions.