Company Profile

Overview

The Company Profiles section stores employer information used on Kraken Careers job postings.

Go to Careers → Company Profiles.

Use the links below to jump to a section:

Company Profiles Section

The Company Profiles section stores the organisations and company divisions associated with your jobs.

From this section you can:

  • View saved company profiles.
  • Create a new company profile.
  • Edit company information.
  • Add or replace a logo.
  • Reuse one company profile on multiple jobs.

A Company Profile is an internal Careers record. It does not create a public job listing by itself.

Create a separate profile when different organisations or divisions need different employer information.

Create a Company Profile

  1. Open Careers → Company Profiles.
  2. Select Add New.
  3. Enter the company information.
  4. Complete the company address.
  5. Add optional contact details and a logo.
  6. Select Save.

The profile becomes available under the Company field when creating or editing a job.

Company Information

Company Name

Enter the full company name.

This field is required and identifies the employer associated with the job.

Company Division

Enter a division name when the profile represents a specific division.

This field is optional. Leave it blank when the profile represents the company as a whole.

Description

Use Description to write a short company profile.

Explain what the organisation does, its mission, and what candidates should know about working there.

Use the editor to add paragraphs and basic formatting.

Company Address

Complete the required fields under Company Address:

  • Street Address
  • City
  • State/Province
  • Zip/Postal Code
  • Country/Region

Use the company’s current business address.

The company address is separate from the physical workplace selected for a job. A job can use one company profile and a different Job Location.

See Job Location for managing workplaces.

Company Contact Information

The Company Contact Info section contains optional fields:

  • URL: The company website.
  • Email: The company email address.
  • Phone: The company phone number.

Enter current details.

Use the complete website address, including https://, in the URL field.

Company contact placeholders can be used in supported email templates when the related information is saved in the profile.

Use Company Logo to upload the employer’s logo.

Supported formats are:

  • PNG
  • JPEG
  • WebP
  • SVG

Use a clear logo that remains readable at the size shown on the public job page.

The logo is optional.

Use a Company Profile on a Job

When creating or editing a job:

  1. Open Careers → Jobs.
  2. Open the job.
  3. Find the Company Profile section.
  4. Select the company under Company.
  5. Save the job.

A company profile is required for a job posting.

The profile supplies employer information. The physical workplace is selected separately under Job Location.

See Create a Job.

Edit or Remove a Company Profile

Edit a Company Profile

  1. Open Careers → Company Profiles.
  2. Select the company profile.
  3. Update the information.
  4. Select Save.

Changes affect jobs that use the profile. Review those public job pages after changing the address, description, contact details, or logo.

Remove a Company Profile

Before removing a profile, check which jobs use it.

Edit those jobs and select another company profile first. A job requires an associated company profile.

Do not remove a profile that is still assigned to an active job.

Check a Company Profile

After saving, open a job that uses the profile and confirm that:

  • The company name is correct.
  • The description is accurate.
  • The logo displays correctly.
  • The address is current.
  • The website and contact details are correct.
  • The correct company is selected on the job.

Troubleshooting

The Company Profile Will Not Save

Check that all required fields are complete:

  • Company Name
  • Street Address
  • City
  • State/Province
  • Zip/Postal Code
  • Country/Region

Choose a state or province that belongs to the selected country, then save again.

The State or Province Is Not Available

Check Country/Region first.

Select the country, then choose the matching state or province.

The Company Profile Is Not Available on a Job

Confirm that the profile was saved successfully.

Reload the job editor after creating a profile. If it still does not appear, check that your account can manage Company Profiles.

A Job Has No Company Selected

Open the job and select a profile under Company Profile → Company.

A job cannot be completed without an associated company profile.

The Wrong Company Appears on a Job

Edit the job and check the selected Company Profile.

If several profiles have similar names, open each profile and check the Company Name and Company Division before selecting the correct one.

Company Details Are Out of Date

Update the Company Profile and save it.

The change applies to jobs using that profile. Review affected job pages and emails that use company information.

The Logo Will Not Upload

Check that the file is PNG, JPEG, WebP, or SVG.

If the file is supported but still fails, reduce its size and try again. Hosting upload limits can also restrict uploads.

The Logo Looks Incorrect

Upload a version with a clear background and suitable dimensions.

Theme styling can affect the displayed size on the public job page.

The Company Website Link Is Wrong

Edit the profile and check the URL field.

Enter the complete address, including https://, then save and reload the job page.

Company Details Do Not Appear in an Email

Company details appear only when the relevant company placeholders are used in the email template.

Check the template under Careers → Settings → Templates and confirm that the job uses the intended company profile.