Messages

Overview

The Messages settings control the text shown to candidates on public Careers pages.

Go to Careers → Settings → Messages.

Use the links below to jump to a section:

Application Thank You

Application Thank You replaces the application form after a candidate successfully submits an application when Stay on Job Page is enabled.

Use it to confirm that the application was received and explain what happens next.

To use this message on the job page:

  1. Open Careers → Settings → Form.
  2. Enable Stay on Job Page.
  3. Open Careers → Settings → Messages.
  4. Edit Application Thank You.
  5. Select Save Settings.

When Stay on Job Page is disabled, candidates are sent to the selected Thank You Page instead.

The application acknowledgement email is managed separately under Templates.

Job Not Found

Job Not Found is shown when the Careers landing page has no jobs to display.

Use it to explain that there are currently no available positions and tell candidates where to check for future openings.

This message is different from a WordPress 404 page. It applies to a Careers listing with no available jobs.

Job Expired

Job Expired is shown when a candidate opens an expired job application.

Use it to explain that the posting is no longer available.

An expired job is no longer displayed as an available public job. The message is also used when the application form needs to show the expired status.

Job Filled

Job Filled is shown when a position has been filled.

Use it to thank the candidate for their interest and direct them to other current openings if appropriate.

A filled job does not accept new applications.

Job Closed

Job Closed is shown when a job is still displayed but closed to new applications.

Use it to explain that submissions are no longer being accepted.

A closed job can remain visible while its application form is removed. This differs from an expired job, which is no longer displayed as an available public posting.

Job Disclaimer

Job Disclaimer appears at the bottom of each public job posting.

Use it for general hiring information, such as explaining that only shortlisted candidates will be contacted.

Keep the disclaimer accurate and suitable for every job. Do not include details that apply only to one position.

Editing Messages

Each message uses the WordPress content editor.

You can use paragraphs, headings, links, and basic formatting. Keep the wording clear and make sure links point to public pages that candidates can open.

To update a message:

  1. Open Careers → Settings → Messages.
  2. Select the message field.
  3. Edit the content.
  4. Select Save Settings.
  5. Open the related public Careers page and check the result.

Save and Check Your Messages

After saving, test the message in the situation where it appears:

  • Submit a test application when checking Application Thank You.
  • Open the Careers landing page with no available jobs when checking Job Not Found.
  • Open an expired job when checking Job Expired.
  • Open a filled job when checking Job Filled.
  • Open a closed job when checking Job Closed.
  • Open any public job posting when checking Job Disclaimer.

Check the message on a desktop browser and a mobile-width screen. Confirm that headings, links, and spacing are readable.

Troubleshooting

The Application Thank You Message Does Not Appear

Check Careers → Settings → Form.

The message appears on the job page only when Stay on Job Page is enabled. If that option is disabled, the selected Thank You Page is used instead.

The Candidate Is Sent to the Wrong Confirmation Page

Review the Form settings:

  1. Open Careers → Settings → Form.
  2. Check Stay on Job Page.
  3. If it is disabled, check the selected Thank You Page.
  4. Save the settings.

The Messages setting controls the content shown on the job page. It does not select the redirect page.

Job Not Found Is Not Showing

The message appears when the Careers archive has no available jobs.

Check whether jobs are still open and visible. A job that is Draft, Scheduled, Paused, Expired, Filled, Archived, or otherwise unavailable may not appear in the listing.

The Expired, Filled, or Closed Message Is Not Showing

Check the job’s Current Status and date fields under Job Status.

Confirm that the job is actually in the status associated with the message and that your test page is the correct public job URL.

The Job Disclaimer Is Missing

Confirm that Job Disclaimer contains saved content under Careers → Settings → Messages.

The disclaimer appears on public job postings. It is not displayed on the Careers archive when no individual job is open.

Formatting Looks Wrong

Use the content editor to check headings, paragraphs, links, and list markup.

Remove copied formatting that is creating unexpected spacing or fonts. Clear page cache after saving if the public page still shows the previous version.

A Link in a Message Does Not Work

Open the message editor and check the link destination.

Use a complete public URL and confirm that the destination does not require a WordPress login. Save the message and test the link in a private browser window.

Candidates Still See the Previous Wording

Confirm that the message was saved successfully.

Clear the site, page, and browser cache, then reload the public page. Check that you are viewing the correct job status or confirmation flow.

The Email Message Did Not Change

The Messages settings control text shown on public Careers pages.

Candidate emails use the separate email templates under Careers → Settings → Templates. Edit the relevant template there if the email wording needs to change.